Q2 Service - Every Student Counts
Lindenwood University has embraced a culture of Q2 service excellence, as we become 的 next great learner-centric university. Q2 stands for two simple questions, “what and how.” What do you need and how can I help? But it also encompasses 的 bigger picture, What are 的 expectations of our students and colleagues? How can we exceed those expectations, all of 的 time, for all people? We ask 的se questions because every student counts.
Q2 Council, 组成 of 第二季的冠军, 合作伙伴s 与 university stakeholders to 渗透 的 Q2 culture in all areas of 的 university. 第二季的冠军 are 的 keepers of Lindenwood’s culture by 确保 service goals and commitment are a continuous priority. 第二季的冠军 合作伙伴 与 university leadership 开发 a continuous feedback loop 为了 to meet and exceed student expectations.
Q2 Council focuses on improvements in three main areas - process, place, and people.
过程: a series of actions or steps taken 为了 to achieve service excellence.
的地方: anywhere students and colleagues meet 与in 的 University.
人: 的 students or colleagues in 的 University.
Have an idea for 的 Q2 Council?
- Submit your idea to 的 council for review or contact your department representative!
Want to recognize a colleague for outstanding service excellence?
Department Representatives
椅子: Brittany Brown
Academic Affairs
Academic Services吉尔·格林
建议: Meredith Boerding
College of Arts and Humanities: Idolina Hernández
College of Education and Human Services: Maggie Pavone
College of Science, Technology, and Health:洛莉·克劳
Library Services: Joanna DeYoung
Plaster College of Business and Entrepreneurship: Laura Wehmer-Callahan, Steve Coleman, and Karolina Schneider
Student Support Services: Janet Owens
Advancement and Community Engagement
Jen联盟
Fiscal Affairs
Patrick Hopson
Human Resources
Jessica Bucci
Information Technology
约瑟夫Zitta
Intercollegiate Athletics
Mya Wallace and Katie Zingg
操作
Jerry Cooper, Woody Ellis, and Joyce Norman
Strategic Enrollment Management
招生: Rachel Imming
招生 Processing: Clayton Janvrin
Bursar's OfficeZeke Chism
市场营销: Peter Colombatto
Student Financial Services: Sherri Hughes
